INFORMATION

"TOHOSHINKI LIVE TOUR 2019 ~XV~" The pre-sale time of the goods venue for the November performance has been decided.

[Goods venue pre-sale time]
〇Saturday, November 9th Fukuoka YAHUOKU! DOME 9:00-
〇Sunday, November 10th Fukuoka YAHUOKU! DOME 10:00~
〇Tuesday, November 19th Tokyo Dome 11:00~
〇Wednesday, November 20th Tokyo Dome 12:00~
〇Thursday, November 21st Tokyo Dome 13:00-
* Performances after December will be announced as soon as they are decided.

★ Click here for product lineup
https://shop. mu-mo.net/st/special/toho1910/
 
[Bigeast Official Shop]
(PC/SP) https://shop. mu-mo.net/a/list1?jsiteid=BGFC&categ_id=615748
 
[mu-mo SHOP]
(PC/SP) https://shop. mu-mo.net/list1/203203072
 
For other details, please check the goods page "TOHOSHINKI LIVE TOUR 2019 ~XV~".
https://toho-jp.net/goods/detail.php?id=1001579
 
[Regarding purchase restrictions for each item]
We set a purchase limit so that as many customers as possible can purchase it.
The maximum number you can purchase in one transaction is as follows. Please note.

・ Bigeast Members-only item: 1 item
・Venue limited item: 1 item
・Wappen brooch (10 types / with stickers): 10 points
*The maximum number may change depending on the situation.

[About using credit cards at the venue]
All performances are not available. (Bigeast Merchandise exclusive sales floor is also not possible)
 
[About selling goods at the venue]
・In order to ease congestion, goods will be sold at the venue prior to opening.
・Customers who do not have a ticket can use it, but there may be restrictions due to space limitations.
・Please use Bigeast Official Shop and mu-mo SHOP together.
・In order to purchase as many customers as possible, we may set purchase restrictions depending on the situation. Please note.
・Please refrain from waiting in line (horizontal entry) as it may disturb other customers. We are not responsible for troubles between customers.
 
■ Bigeast About limited goods
・You can purchase up to 1 item for each account per Bigeast member.
・There is a limit to the quantity that can be sold for each performance day. Please note that it will end as soon as it is gone.
・Authenticate using the IC function of the membership card. If you have forgotten your membership card, please download and present your digital membership card from the Bigeast fan club site. Those who do not have a membership card or digital membership card cannot purchase fan club goods at the venue. Please use Bigeast Official Shop.
・Please note that you cannot purchase the expired card.
・Customers who have joined and continued at the venue will be required to show the membership receipt and continuation receipt.
 
■About digital membership card
・To display your digital membership card, you need the membership number and password registered at Bigeast.
・Please note that you cannot make a request to forget your membership number or password at the venue on the day of the event.
In addition, you cannot use the login screen, registration completion email, email newsletter, etc.
 
Please note
・All products are limited in quantity that can be sold on each performance day. Please note that it will end as soon as it is gone.
・Please be sure to check the product, size, quantity and change you have purchased on the spot.
・Please note that we will not be able to respond to complaints, declarations, and inquiries at a later date after leaving the sales floor under any circumstances.
・Because defective products cannot be replaced without following the instruction manual, be sure to read the instruction manual before using the product.