INFORMATION

We would like to extend our deepest sympathies to the victims of the 2016 Kumamoto Earthquake and their families, and pray for the earliest possible recovery of the affected areas.
 
We announced the postponement due to the "2016 Kumamoto Earthquake",
Kumamoto B.9V1 performance on Saturday, April 16th The transfer date for the Miyazaki WEATHER KING performance has been decided on Sunday, April 17th.
 
[Transfer performance schedule]
 
Kumamoto B.9V1 performance
Saturday, April 16, 2016 Open 12:30 / Start 13:00 ⇒ Saturday, September 3, 2016 Open 12:30 / Start 13:00
Saturday, April 16, 2016 Opening 15:30 / Start 16:00 ⇒ Saturday, September 3, 2016 Opening 15:30 / Start 16:00
Saturday, April 16, 2016 Opening 18:30 / Start 19:00 ⇒ Saturday, September 3, 2016 Opening 18:30 / Start 19:00
 
Miyazaki WEATHER KING performance
Sunday, April 17, 2016 Opening 15:00 / Start 15:30 ⇒ Sunday, September 4, 2016 Opening 15:00 / Start 15:30
Sunday, April 17, 2016 Open 18:30 / Start 19:00 ⇒ Sunday, September 4, 2016 Open 18:30 / Start 19:00
 
*Regarding the performance for which the transfer date has been decided, the schedule has changed, but there is no change in the venue.
 
If you have a ticket for a postponed performance and would like to attend the transfer performance, you can enter the transfer performance with your ticket number as it is. It is not necessary to contact the fan club or each contact point in advance, so please keep it in a safe place until the transfer performance.
 
If you are unable to attend the transfer performance and wish to receive a refund, please check the following.
 
[Details of refund method]
＜Bigeast Member ticket by drawing lots Customers purchasing at the reservation reception (a-ticket) ＞
*Refund period: From May 25, 2016 (Wednesday) 10:00 to June 30, 2016 (Thursday) 23:59
*Refund method varies depending on the ticket receiving method.
 
◆ Refund at Seven-Eleven stores
Refunds will be given at the ticketed store.
Please come to the store with your ticket during the refund period.
*The name of the store you purchased is listed in the lower left corner of the ticket.
*Refunds cannot be made with only stubs.
 
◆ Refund by mail
Please send your ticket to a-ticket by specific record mail.
Regarding non-arrival accidents etc. when sent by ordinary mail,
Please note that we cannot be held responsible.
For details, we will inform the purchaser by email.
 
* Contact: Information Center
TEL: 03-6746-0558 (Weekdays 13:00-17:00 / Excluding Saturdays, Sundays, and holidays)
 
 
＜ Customers purchasing at Yahoo! Ticket＞
*Ticket return deadline: Must arrive by Thursday, June 30, 2016
For details about the ticket return address and refund method, please send it to the email address registered at the time of purchase.
Please check the email sent from "Yahoo! Ticket" or the reception page.
http://tickets.yahoo.co.jp/tour/00000891/
* Contact: Yahoo! Ticket Information Center
https://info.y-tickets.jp/inquiry/input
*Refunds will only be made to the person who purchased the item.
 
＜ Customers who purchased at LAWSON TICKET (LAWSON・ Ministop) ＞
* Refund will be made at the store where you purchased it.
*Refund period: From May 25, 2016 (Wednesday) 10:00 to June 30, 2016 (Thursday) 23:59
*Please see the address below for details on the refund method.
 https://l-tike.com/oc/lt/haraimodoshi/ (Common to both PC and mobile)
*Inquiries: LAWSON TICKET 0570-000-777 (10:00~20:00)
 
＜ Customers purchasing at Ticket PIA (Seven-Eleven, Circle K. Sunkus, Ticket PIA store) ＞
 
* Refund will be made at the store where you purchased it.
*Refund period: From May 25, 2016 (Wednesday) 10:00 to June 30, 2016 (Thursday) 23:59
*Please see the address below for details on the refund method.
　https://t.pia.jp/guide/refund.jsp
* Contact: Ticket PIA Information 0570-02-9111
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　
＜ Customers who purchased at eplus (Family Mart) ＞
* Refund will be made at the store where you purchased it.
*Refund period: From May 25, 2016 (Wednesday) 10:00 to June 30, 2016 (Thursday) 23:59
*Please check the address below for details of refund and refund method.
[Smartphone/PC] https://eplus.jp/page/eplus/refund2/
【Mobile phone】https://eplus.jp/m/msys/web/refund2/index.html
* Inquiries: eplus 0570-06-9911 (10:00-18:00)
　
＜TOHOSHINKI FILM CONCERT Other venues (Kagoshima/Oita/Nagasaki/Saga)
Customers who purchased ＞
*Please contact Kyodo Nishi Nippon by Thursday, June 30, 2016.
Kyodo Nishi Nippon 092-714-0159 (Monday to Friday: 10:00 to 19:00 / Saturday: 10:00 to
17:00/Holiday: Holiday)
 
If you have any questions, please contact Kyodo Nishi Nippon ☎092-714-0159 (Mon-Fri: 10:00-19:00 / Saturday: 10:00-17:00 / Sundays and holidays: closed) Please contact us.